Introduction

Welcome to TykeDocs, your trusted marketplace for pediatric care. We are dedicated to safeguarding your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you use our platform.

Information We Collect

1. Personal Information

We collect information that can identify you, including but not limited to:

- Identity Information:

- Name

- Date of birth

- Gender

- Contact Information:

- Email address

- Phone number

- Mailing address

2. Health Information

To provide effective services, we may collect sensitive health information, such as:

- Medical history

- Current medications

- Health insurance details

- Child’s health records (with explicit consent)

3. Usage Data

We collect data about how you use our services, including:

- Log data (IP address, browser type, device information)

- Pages visited and time spent on our platform

- Referral source (how you arrived at our site)

4. Communications

We gather information from communications you initiate, including:

- Messages sent through our platform

- Feedback, reviews, and inquiries

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. This includes:

- Session cookies (temporary and deleted after you close your browser)

- Persistent cookies (remain on your device until deleted or expire)

- Tracking technologies (web beacons and pixel tags)

How We Use Your Information

We utilize your information for various purposes, including:

- Service Provision:

- To facilitate appointment scheduling and consultations

- To communicate with you regarding your child’s care

- User Experience Improvement:

- To analyze usage patterns and improve our services

- To personalize your experience on our platform

- Marketing Communications:

- To send you newsletters, updates, and promotional materials (with your consent)

- Legal Compliance:

- To comply with applicable laws and regulations

Disclosure of Your Information

We may share your information under the following circumstances:

1. With Pediatricians

Your information may be shared with pediatricians for the purposes of:

- Appointment scheduling

- Medical consultations

2. Service Providers

We may employ trusted third-party service providers to assist us in operating TykeDocs. These providers may have access to your information only to perform specific tasks on our behalf, such as:

- Payment processing

- Data analysis

- Marketing assistance

3. Legal Compliance

We may disclose your information if required by law, or in response to valid requests by public authorities (e.g., court orders or government agencies), to:

- Protect our rights and property

- Ensure the safety of our users or the public

4. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Security of Your Information

We implement robust security measures to protect your information, including:

- Encryption: Sensitive data is encrypted during transmission.

- Access Controls: Only authorized personnel have access to your personal data.

- Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

While we strive to protect your information, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

- Access: The right to request copies of your personal data.

- Rectification: The right to request correction of inaccurate data.

- Deletion: The right to request deletion of your personal information under certain conditions.

- Objection: The right to object to processing under certain circumstances.

- Withdraw Consent: The right to withdraw consent for processing where consent is the basis for processing.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

1. Types of Cookies We Use

- Essential Cookies: Necessary for the operation of our platform.

- Performance Cookies: Used to analyze how visitors use our website.

- Functional Cookies: Enhance the functionality of the site (e.g., remembering your preferences).

- Targeting Cookies: Used for advertising purposes.

2. Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may impair your ability to use certain features of our platform.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or through direct communication. Your continued use of our services after any modifications will signify your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Privacy@TykeDocs.com

Thank you for choosing TykeDocs. Your privacy is paramount to us!

Effective Date: 05/01/2025